Shipping policy

Shipping Policy

We are committed to getting your order to you quickly and safely. All orders are carefully prepared and shipped with attention to quality and detail.

Processing Time
Orders are typically processed within 1–3 business days. During high-volume periods or product launches, processing times may be slightly extended.

Shipping Time & Rates
Shipping rates and delivery times are calculated at checkout based on your location. Most orders arrive within 3–7 business days after shipment. Expedited options may be available at checkout.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor its progress.

Shipping Delays
While we work hard to meet estimated delivery times, delays may occur due to carrier issues, weather conditions, or other factors beyond our control.

Incorrect Addresses
Please ensure your shipping information is accurate at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately.

Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 5 days of delivery (or expected delivery). We will work with you to resolve the issue as quickly as possible.

Domestic Shipping Only
At this time, we only ship within the United States.

For questions regarding this policy, please email info@ozarkridgeorganics.com